Even before i had taken on Woodlane Dental from Bob and Sarah, i had my first order.
I had bumped in to David Lyons from Woodcock Lane Dental in Stonehouse at the BDTA show in Birmingham in 2013 when he mentioned his hygienist surgery chair needed replacing! After a quick talk i could see the A-dec Performer would be a good match to his requirements.
After a little wait I was able to demonstrate the chair package to David and his team and answer a few of their questions.
A week later i visited David at his practice and confirmed that the chair would work in his existing surgery and presented him with a quotation. After only a few days he accepted the quote and we agreed an installation date for January 2014 when the Hygienist didn’t need the surgery.
I would be lying if i said i wasn’t nervous as this would be my first installation with me in charge of Woodlane Dental, but i was great full for David’s confidence in me and i new i could rely on my experience installing A-dec equipment built up over a number of years working along side Bob and during my attendance of many A-dec run courses.
This is just one of the reasons I love to work with A-dec, the support they give to their dealers is second to none. They run installation training on every new chair they bring out, technical training at least once a year to make sure as engineers we are up to date which in turn means we are well trained in installing and repairing your A-dec equipment.
However the job went very smoothly, removing the old chair was quick and easy.
Then drawing on my experience installing the new A-dec Performer chair, spitoon, delivery and light was completed by mid afternoon.
Which just left talking David and his team through using and caring for his new chair, something that we at Woodlane Dental think is very important. Taking the time to discuss the function and care requirements not only ensure the equipment keeps working as well as the day it was put in, but means you ‘the dentist’ will get the most out of the chair. Its amazing how many times during a hand over I see dentist’s eyes light up when they learn about a feature they didn’t know about, or see a solution to one of those annoying problems that they have been working around for years.
I would like to take this opportunity to thank David Lyons from Woodcock Lane Dental Practice for believing in me, and giving me the opportunity to complete my first installation since taking on Woodlane Dental Equipment LTD, and i hope that you enjoy your new chair!
And here is a lovely note from the practice following the installation.
Just a quick note to let you know that Jackie, our hygienist, is so pleased with her new dental chair and unit.
Thank you for your advice in selection of the unit and installing it. Disruption during the installation process was kept to an absolute minimum and you really couldn’t have been more accommodating.
We’ve had a long association with Woodlane Dental and it’s good know that the business is still in safe hands. We look forward to continuing a long business relationship with you.
Many thanks once again for your excellent work.
Best wishes from All at Woodcock Lane Dental Care.
Woodcock Lane Dental Care
Thanks Woodcock Lane Dental Care!
For more information on this chair or any other A-dec equipment please see http://woodlanedental.co.uk/pages/equipment/chair-packages/performer-lr.php