Service Type What type of service do you need? ⚠️ Breakdown / Repair Equipment has broken down and needs urgent repair 🔧 Routine Service Scheduled maintenance across one or more surgeries Practice Details Practice Name * Contact Name Practice Address Contact Phone Contact Email Mobile Number Would you like an eingeer to call to discuss the issue before organising a visit? Surgeries & Faulty Equipment List any equipment needing attention (up to 10 items). Start typing to reveal subsequent rows. For more than 10, please complete a new form after submitting this one. # Location / Surgery Equipment Type Make Model Serial Number Photos(2 max) Item 1 Select type… Dental Chair / Package Compressor Suction Unit / Pump Autoclave / Steriliser X-Ray / 2D / 3D Plant Room Other Item 2 Select type… Dental Chair / Package Compressor Suction Unit / Pump Autoclave / Steriliser X-Ray / 2D / 3D Plant Room Other Item 3 Select type… Dental Chair / Package Compressor Suction Unit / Pump Autoclave / Steriliser X-Ray / 2D / 3D Plant Room Other Item 4 Select type… Dental Chair / Package Compressor Suction Unit / Pump Autoclave / Steriliser X-Ray / 2D / 3D Plant Room Other Item 5 Select type… Dental Chair / Package Compressor Suction Unit / Pump Autoclave / Steriliser X-Ray / 2D / 3D Plant Room Other Item 6 Select type… Dental Chair / Package Compressor Suction Unit / Pump Autoclave / Steriliser X-Ray / 2D / 3D Plant Room Other Item 7 Select type… Dental Chair / Package Compressor Suction Unit / Pump Autoclave / Steriliser X-Ray / 2D / 3D Plant Room Other Item 8 Select type… Dental Chair / Package Compressor Suction Unit / Pump Autoclave / Steriliser X-Ray / 2D / 3D Plant Room Other Item 9 Select type… Dental Chair / Package Compressor Suction Unit / Pump Autoclave / Steriliser X-Ray / 2D / 3D Plant Room Other Item 10 Select type… Dental Chair / Package Compressor Suction Unit / Pump Autoclave / Steriliser X-Ray / 2D / 3D Plant Room Other Call-Out Urgency 🗓️ Standard Scheduled at a convenient time 🚨 Emergency Engineer attends as soon as possible 🗓️ Your Availability Please provide up to 3 preferred dates. 1 Select Date: Time Preference: All Day Morning (8:30 – 12:30) Lunch (1:00 – 2:00) Afternoon (2:30 – 5:00) ℹ️ Please note: Lunchtime appointments are typically booked 2 weeks in advance. 2 Select Date: Time Preference: All Day Morning (8:30 – 12:30) Lunch (1:00 – 2:00) Afternoon (2:30 – 5:00) ℹ️ Please note: Lunchtime appointments are typically booked 2 weeks in advance. 3 Select Date: Time Preference: All Day Morning (8:30 – 12:30) Lunch (1:00 – 2:00) Afternoon (2:30 – 5:00) ℹ️ Please note: Lunchtime appointments are typically booked 2 weeks in advance. ⚠️ Emergency callout means we will attend at our next available time. This requires equipment and surgeries to be cleared and immediately accessible on arrival. We will try to phone ahead with an ETA, but arrival times cannot be guaranteed due to the urgent response. Callout charges apply even if access cannot be provided upon arrival. Anything else we should know about? If there are any other minor jobs, faults, or equipment you’d like the engineer to look at while they’re with you, please mention them here. It helps us plan the visit properly and means nothing gets missed. Submit Service Request